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Return and Exchange

General policy

You have the right to exchange or return the straps for a full refund within 14 days of receiving them.  The item(s) have to be unused with labels and packaging intact. When you return or exchange an item(s), you must cover the shipping charges. As soon as we receive your return, we will exchange your item(s) or give you a full refund, depending on your wish. However, you will not be reimbursed for the original shipping charges.

We do not take responsibility for any item(s) lost during the return shipping.

How to Return or Exchange an item

Contact us and state your order number, which item you wish to return and the reason for the return (it helps us to make our products better). We will then contact you.

If you do not contact us before returning the item(s), you run the risk of not receiving your refund or exchange. We do not take responsibility for any lost, unsolicited parcels.

Further Questions Regarding Returns.
If you have a question concerning your return, please contact us by using our contact information on the website.

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